Assisted Living Bay City MI

“What stands out in my mind at NHB is the staff. From the first day I walked in, I was struck by everyone having a smile on their face and a willingness to help not only the residents and their families but each other also. For our family,that was an indicator of the environment at NHB. If staff is happy and content than consequently the residents will be.  Love, love, love that it is an all inclusive residence. NHB is very well priced for everything that they offer. Rooms are large and well cared for, laundry and cleaning, hair salon and well prepared food.”

“The Housekeeping and Laundry Staff take pride in keeping everything clean and presentable, just the way Mom Likes it.  Compassionate Care Givers take exceptional care of all Mom’s personal needs and routinely check on her to see how’s she’s doing. They always know how to put a smile on Mom’s face.”

“I can’t imagine a better Home for My Mom, you are without a doubt her family and have always been there to go the extra mile for me also. Your facilities it self is a “Class Act” along with Mike The Chef and his staff for best food around! I have gotten to know quite a few members of your staff and always feel like Mom is in Good Hands!”

“At New Hope Bay, we always feel a warm welcome as we pass through the hallways. John & Christy make us feel a part of the community by keeping us updated thru newsletters & emails. They are always ready to listen to our concerns and are willing to work with us in any situation that arises.”

“It’s comforting to know that our Mom is safe and secure and is treated as an individual with respect, dignity and compassion by a warm and caring Staff. Thanks to New Hope Bay, Mom has been given the quality of life we had hoped for.”

“We really, really appreciate the updates. Talking to mom this morning I surmised what might be going on but as you know her info is not always reliable. Communication is so so helpful and comforting. Thank you and we will keep all of you in our thoughts and prayers.”

“Both of my Grandparents on my mom’s side, as well as my Grandfather on my father’s side, have been in the care of this amazing place they called home. The staff have become nothing but family to our loved ones because of the care and love they’ve shown in even the hardest of times. Every staff member, from the management, to the chef to the ones that have direct contact, EVERY single person there goes above and beyond what is needed.”